Search consulting for beauty and cosmetics online stores

Your audience researches extensively on ChatGPT and TikTok before buying. But in the end, most of them buy via Google. We make sure the conversion happens in your store, not at Douglas. And: our fees depend on your growth, not on billable hours.
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These customers
trust us

“When it comes to professionalism, pan pan is right at the top. I see the full spectrum among our service providers. From onboarding onwards, everything is highly structured – and that’s why they deliver results like these.”

Franz Sauerstein
Marketing Director, HOLZRICHTER Berlin

“Our incentives are aligned. We all want the same thing: in the end, we want to grow the business. And I think that’s the best model, rather than charging per hour.”

Giulio Vanni
CEO, Vanatari Group

“Any company that runs e-commerce and wants to be successful at it can really benefit from working with you. Whether it’s ongoing support or audits like in our case – whenever you simply need someone to challenge things critically from the outside.”

Oliver Schreiber
Head of E-Commerce, Dodenhof
Beauty e-commerce

The problems we solve

Beauty e-commerce is dominated by drugstore chains and marketplaces. Brands that don’t get their operational basics right and don’t deliberately position themselves in the niches of their top segments will inevitably lose out to competitors with bigger media budgets. We keep finding the next big lever – and we pull it.

Clean product data

A well-maintained feed is the foundation for everything else. We make sure your product attributes are complete and up to date, so Google can categorize and serve your range correctly.

Smart budget allocation

We use scripts that automatically categorize products by profit margin, sell-through and other individual factors – and steer your budget towards the best possible contribution margin (CM3).

Visibility against retail giants

On generic keywords, the bigger budget wins. We win market share for you through ingredient and benefit keywords, where Douglas and dm offer less depth.

"Don't just follow trends—set the standard. With pan pan, I build the foundation for your strategic growth."

Benjamin Uhlmann
Founder of pan pan

“A fixed retainer rewards showing up. We’d rather be paid for results – it sharpens our eye for where the real money is.”

Benjamin Uhlmann
Founder of pan pan
Scope

What you get from us

Workshops

Whether it’s a one-off audit, ongoing workshops or long-term support, we bring all stakeholders to the table.

Google requirements

We know exactly what Google expects for SEA and SEO. We’re always up to date, know every best practice and put that potential to work for you.

Strategic focus

Technology & automation

No more manual tweaking in an open account: our own scripts detect in real time which products are selling, and Channable keeps your feeds clean automatically.

Strategy

Transparency and reliability are the success factors in our SEA and SEO project management process.

Analysis

We monitor your Google Ads account and your organic visibility daily and act fast whenever performance falls short.

Compliance

From greenwashing to medical claims: we know the legal minefield of cosmetics claims and build Google Ads that maximize conversions while protecting you from costly cease-and-desist letters.

Let your beauty brand shine!

Want more revenue, higher profits and better predictability? Then let's take your digital strategy to the next level. Get in touch, no strings attached!

Our services for your success in the beauty industry

SEO

Get your products to the top positions in search results and attract new customers in a targeted manner.

SEA

Use tailored campaigns to reach your target audience directly and increase sales.

Strategy consulting

Develop a digital strategy with us that optimally positions your shop in the competition.

AI

We'll help you increase the value of your traffic and the revenue of your online store.
A family walks into a hotel with their luggageA women stands in front of the display board in an airportA woman is enjoying her holiday in the sunA young couple is checking into a hotel at the reception
Free pre-check

Find out in 30 minutes where your beauty store is leaving potential untapped.

Where are you now – and where do you want to go? In 30 minutes, we’ll look at your Google Ads, your product data and your visibility against drugstore chains and marketplaces together, and talk about possible next steps.
Benjamin Uhlmann
Founder of pan pan
No preparation needed – we’ll ask the questions.
Together, we’ll figure out which lever is right for you.
You’ll get immediate clarity on sensible next steps.
FAQ

We answer your burning questions

Our goal is long-term partnerships with our clients. That’s why it matters to us to clear up every open question transparently before a project starts.
When will we see the first measurable results?
With SEA, first results are usually visible after just 2–3 weeks, once the campaign structure and bidding strategy have been optimized. Here we work with existing traffic and steer it more efficiently. SEO takes longer: first ranking improvements after 4–8 weeks, sustainable growth over 3–6 months. Since SEA is usually the faster lever in cosmetics, we often recommend starting there.
Is this a one-off investment or an ongoing cost, and how does it relate to our existing media budget?
SEA consulting is ongoing, because campaigns need continuous adjustment. But it doesn’t come on top of your media budget – it makes your existing budget more efficient. We often see that part of the savings from better campaign management directly covers the consulting fees. Whether and to what extent an SEO project pays off needs to be assessed case by case.
Is it even worth it when Douglas, dm or Flaconi take the top spots anyway?
For SEA, yes – especially so. On generic keywords, media budget is the big lever. But for more specific searches (brand keywords, ingredient combinations), CPCs are often lower and conversion rates higher because the purchase intent is clearer. That’s exactly where we get the most out of it for you, without competing against the big players’ media budgets. In the long run, SEO complements this at the long-tail level, where drugstore chains offer less content depth.
Who handles our account day to day: a junior or someone with real experience?
You get a dedicated contact with experience in cosmetics and adjacent segments, not a rotating cast of junior account managers. Strategic decisions (campaign structure, budget allocation) are made at senior level, while day-to-day execution is coordinated within the team and communicated transparently.
Will we become dependent on the agency, or will we build in-house knowledge that stays with us?
We document strategy and learnings so your team always knows where things stand – no black box. The goal is that you could carry on independently after our collaboration, even though ongoing optimization naturally stays most efficient with us for as long as we manage it.
Our target audience is rather reserved online. Does digital marketing even make sense for us?
Especially when your audience buys less impulsively, Google is the most important platform for the purchase decision, not social media. That makes visibility and performance here particularly valuable.
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